Our Client is seeking a Senior Level UX Writer. Description: This user experience role creates quality, high performing content to enable innovative, cohesive and compliant digital experiences that serve the needs of our members, member service representatives and business partners. This role independently leverages human-centered design, user testing, content design principles, omnichannel content strategy, SEO best practices, accessibility guidelines and USAA brand and style guidelines to create content and execute holistic digital content experiences to help solve member problems and achieve business goals.
- Develop and layout clear, concise, and engaging high-quality content aligned to USAA’s brand and style guidelines for digital experiences on usaa.com.
- Read and analyze business requirements provided to create the necessary content
- Collaborate effectively with business partners and stakeholders
Requirements
- UX Writing Certification
- User experience writing or content design (6 years minimum)
- Very familiar with SEO, AP style, using style guides (4 years minimum)
- Strong Portfolio or writing samples are a must
- Experience working with subject matter experts and design teams to create user experiences
- Figma experience
- SEM Rush experience
- MS Word experience
- Ability to write in a conversational tone
- Ability to work in a fast-paced, deadline-driven environment
- Ability to use constructive feedback and adapt writing style when needed
- Strong written and verbal communication skills, strategy skills, interpersonal skills, and attention to detail
- Highly organized, with the ability to work on multiple projects and tasks at once while handling competing priorities
Preferred:
- Financial Services industry writing experience
- Experience using Adobe Experience Manager (AEM)
- Familiar with AI prompt writing
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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