We’re looking for a Sr. Project Manager to join our Project Services andlead the delivery of complex, customer-facing implementation projects for some of Applied’s most strategic clients. In this role, you’ll serve as a trusted advisor, orchestrating cross-functional teams, driving exceptional customer experiences, and leveraging AI-enabled tools and innovative delivery practices to ensure predictable, high-quality project outcomes.
What You’ll Do

• Lead complex software implementation projects from initiation through completion, ensuring delivery against scope, timeline, budget, quality, and customer success objectives.
• Serve as a trusted advisor to customers, building strong relationships, driving executive-level communication, and proactively managing risks, expectations, and escalations.
• Partner with cross-functional teams including Consulting, Data Conversion, Product, Development, Support, Sales, and Customer Success to deliver seamless implementation experiences.
• Leverage AI-powered tools, data insights, and process improvements to enhance project delivery efficiency, customer outcomes, and operational effectiveness.

What We’re Looking For

• 5+ years of project management experience within software implementations, professional services, insurance technology, consulting, or a related customer-facing environment, including experience leading large-scale projects.
• Strong communication, stakeholder management, and problem-solving skills with the ability to translate technical concepts into clear business language for customers and executives.
• Proven ability to manage multiple priorities in a fast-paced environment while driving successful outcomes through collaboration, organization, and strategic thinking.

Bonus points if you also have:

• Experience with software implementations involving data migration, system integrations, or customer onboarding and activation projects.
• Project Management, Agile, Scrum, PMP, or related certifications and a demonstrated commitment to continuous professional development.
• Experience leveraging AI, automation, analytics, or modern project delivery tools to improve productivity, project visibility, and customer satisfaction.

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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