We are looking for a detail-oriented, creative, and tech-savvy Social Media Executive to support the execution of   global social media activities across all platforms while leveraging AI-powered marketing tools to enhance content creation, audience engagement, and campaign performance.

This role is focused on delivering consistent, high-quality content, supporting campaign rollouts, utilizing AI-driven solutions for content optimization and workflow efficiency, and ensuring daily social media operations run smoothly and on schedule.

You will work closely with the Social Media Manager, Marketing, Design, and Video teams to strengthen MultiBank’s digital presence and help drive innovation through emerging social media and AI technologies.

Key Responsibilities

Social Media Execution

• Execute daily social media posting across all assigned platforms.
• Support the implementation of the social media content calendar.
• Ensure all content is published on time and follows platform best practices.
• Monitor social channels and flag important trends, comments, or risks.
• Utilize AI-powered tools to optimize post scheduling, content performance, and audience engagement.

Content Coordination & AI Content Support

• Coordinate with design, video, and marketing teams to gather content assets.
• Support content ideation and development using AI-powered content creation and research tools.
• Ensure content follows brand tone, visual guidelines, and compliance requirements.
• Support campaign launches, product promotions, and marketing initiatives.
• Assist in generating social media copy, captions, and content variations using AI tools while maintaining quality and brand consistency.

Community & Platform Support

• Monitor comments, messages, and engagement activity where required.
• Escalate sensitive or high-priority interactions internally.
• Help maintain positive brand presence across platforms.
• Identify emerging social media trends, platform updates, and content opportunities.

Performance & Reporting Support

• Track post performance, engagement metrics, and audience growth.
• Support preparation of social media reports and insights.
• Identify content trends and suggest improvement opportunities.
• Leverage AI-powered analytics and reporting tools to uncover performance insights and optimize content strategies.

Operational Support

• Maintain organized content folders, scheduling tools, and asset libraries.
• Support social coverage for events, exhibitions, webinars, and campaigns.
• Assist with content uploads, captions, tagging, and publishing accuracy.
• Support the implementation of AI-driven workflows and automation processes to improve team efficiency.

• Are you interested in this position?

   

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