Job Overview
As a Slack Infrastructure Engineer, you will be responsible for managing and maintaining the infrastructure of our Slack environment. This includes understanding the software, architecture, authentication mechanisms, add-ons, and integrations. Responsibilities:
- Manage and maintain Slack’s infrastructure, ensuring high availability and reliability
- Understand Slack’s software and architecture to optimize performance and scalability
- Implement and manage authentication mechanisms and security features within the Slack environment
- Oversee the integration of add-ons and plugins to enhance Slack’s functionality
- Ensure seamless integration of Slack with other systems and applications
- Troubleshoot and resolve infrastructure-related issues as they arise
- Collaborate with cross-functional teams to support various business units and their Slack usage
- Partner with Slack the vendor to rollout and resolve issues as identified related to new and upgraded capabilities
Requirements
- Slack Administration & Configuration: Deep knowledge of Slack’s architecture, APIs, and integrations; Experience managing Slack workspaces, channels, and user permissions
- Authentication & Security: Expertise in implementing authentication mechanisms (e.g., SSO, OAuth); Familiarity with security best practices for SaaS platforms
- System Integration: Ability to integrate Slack with other enterprise systems (CRM, ERP, etc.); Experience with add-ons, plugins, and custom workflows
- Troubleshooting & Problem-Solving: Strong diagnostic skills for infrastructure-related issues; Ability to resolve performance and scalability challenges
- Networking & Infrastructure Knowledge: Understanding of cloud environments and network protocols; Familiarity with high availability and reliability principles
- Collaboration: Work effectively with cross-functional teams and vendors
- Communication: Clear documentation and stakeholder updates
- Project Management: Ability to manage rollouts and upgrades
Nice-to-Have:
- Experience with automation tools (e.g., scripts for Slack admin tasks)
- Knowledge of API development for custom Slack integrations
- Familiarity with compliance frameworks (e.g., SOC 2, GDPR)
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Mandres Investments (UK) Ltd
