As a senior individual contributor, you will act as a trusted SME for employee payroll inquiries, lead complex tax and regulatory compliance projects across US states and Canadian provinces, and help drive the future of AI-powered payroll systems and workflows.
Payroll Environment
Supports 850+ employees across three legal entities .
Processes two separate U.S. bi-weekly payrolls utilizing ADP Workforce Now (WFN).
Processes Canadian semi-monthly payroll utilizing UKG Payroll for employees  a.
Workday serves as the HR System of Record (HRIS) supporting employee lifecycle events, organizational changes, compensation updates, and payroll-related employee data.
Partners closely with Human Resources, Benefits, Finance, Accounting, Treasury, and other key stakeholders to ensure accurate, timely, and compliant payroll operations.
What you will do:

• Payroll Processing & Operations (US & Canada)
• Lead end-to-end processing of semi-monthly / bi-weekly payrolls for employees (exempt, non-exempt, hourly, and salary).
• Process complex payments, including equity (NSO/ISO/RSU tax withholding), bonuses, commissions, retro pay, terminations, severance, and off-cycle runs.
• Partner with Service Delivery to process hires, transfers, compensation adjustments, leaves of absence (FMLA, STD, LTD, Canadian EI/MAT leaves), and terminations.
• Calculate and ensure accurate processing of statutory deductions, garnishments, court orders, 401(k)/RRSP contributions, and benefit withholdings.

Compliance & Tax Management

• Ensure strict compliance with US federal, state, and local payroll tax laws, FLSA overtime regulations, and labor standards.
• Oversee Canadian payroll compliance across multiple provinces (Ontario & British Columbia), including Employment Insurance (EI), Canada Pension Plan (CPP/QPP), Employer Health Tax (EHT/CNESST), and Record of Employment (ROE) issuance.
• Partner with external payroll vendors and tax accountants to manage quarter-end and year-end processes, including US W-2/1095-C auditing and Canadian T4/T4A/RL-1 filings.
• Support internal and external payroll, benefit, and financial audits (e.g., 401(k) audits, workers’ comp, tax authority notices).
• Process Improvement & Systems
• Identify opportunities to automate, streamline, and scale payroll processes between HRIS, time tracking, and accounting systems.
• Audit payroll inputs and outputs systematically to maintain a near-zero error rate.
• Reconcile payroll tax accounts and ledger entries in partnership with the Finance/Accounting team.
• Employee Experience & Collaboration
• Serve as the primary point of contact for employee inquiries regarding paychecks, withholdings, tax forms, and deductions, delivering high-touch, empathetic support
• Maintain comprehensive documentation for payroll processes, standard operating procedures (SOPs), and compliance controls.

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