Job Overview
We are seeking a Senior Manager, E-Commerce Product to lead the strategy and optimization of our booked guest digital experience across web and mobile platforms. This role will focus on Salesforce Commerce Cloud (SFCC) to enhance itinerary management, upsell opportunities, and personalized guest interactions. You will own the product roadmap, manage a team, and drive measurable business impact. Key Responsibilities:
- Define and execute the digital product strategy for booked guest experiences across web and mobile
- Lead SFCC-based initiatives, leveraging Storefront Reference Architecture (SFRA), Business Manager, and third-party integrations
- Manage and mentor a product team, ensuring alignment with business goals and delivery timelines
- Partner with engineering, marketing, analytics, and operations to deliver seamless, customer-centric solutions
- Oversee a multi-million-dollar product budget and ensure ROI on initiatives
- Drive data-informed decision-making through A/B testing, analytics, and performance metrics
- Champion personalization and upsell strategies to maximize guest engagement and revenue
Requirements
- Bachelor’s degree required; MBA preferred
- 10+ years of product management experience, including 5+ years in eCommerce or digital platforms
3+ years managing SFCC-based products, with deep expertise in:
- Storefront Reference Architecture (SFRA)
- Business Manager
- Integrations and customizations
- Proven track record of launching and optimizing customer-facing digital products
- Strong data-driven mindset with hands-on experience in A/B testing and analytics tools (Google Analytics, Adobe Analytics, Heap, etc.)
- Excellent leadership and stakeholder management skills
Preferred Skills:
- Background in travel, hospitality, or retail strongly preferred
- Familiarity with personalization engines, recommendation systems, and customer journey mapping
- Experience with agile methodologies and cross-functional team leadership
- Strong understanding of UX/UI principles for web and mobile
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Ausfintec (CY) Ltd
