We are seeking a Senior HCM Techno-Functional Analyst to support and enhance enterprise Human Capital Management systems within a complex organizational environment. This role requires a strong combination of functional expertise, technical knowledge, business analysis skills, and hands-on system support experience.The ideal candidate will serve as a bridge between HR business stakeholders and IT teams, partnering closely with users to improve processes, optimize system performance, and deliver scalable solutions that support business objectives. This individual will play a key role in system modernization, automation initiatives, reporting enhancements, integrations, and ongoing production support.
Responsibilities:
- Serve as a senior techno-functional resource for enterprise HCM applications
- Partner with HR stakeholders to gather, analyze, and document requirements
- Design, configure, develop, test, implement, and support HCM solutions across multiple HR functions
- Analyze and improve business processes, workflows, and data flows to increase operational efficiency and data accuracy
- Develop and maintain reports, analytics, dashboards, queries, and integrations
- Support enhancements, upgrades, patches, and production support activities
- Participate in all phases of the (SDLC), including analysis, design, development, testing, deployment, and post-production support
- Troubleshoot application, integration, and data issues, performing root cause analysis
- Collaborate with project managers, developers, analysts, and stakeholders
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field, or equivalent experience
- 6+ years of hands-on experience supporting enterprise HCM platforms in a senior techno-functional capacity
- Strong experience supporting Core HR, Compensation, Talent Management, and related HR functions
- Deep understanding of HCM data structures, reporting, and system configuration
Experience with:
- Application configuration and development tools
- SQL and data analysis
- Security administration
- Reporting and query tools
- System integrations and APIs
- Experience gathering requirements, designing solutions, performing testing, and supporting production environments.
- Strong understanding of SDLC methodologies, change management, and release processes
Preferred Qualifications:
- Experience supporting large-scale ERP, HCM, or digital transformation initiatives
- Experience with cloud-based HCM solutions
- Familiarity with enterprise reporting, analytics, and data platforms
- Experience with APIs, middleware, and enterprise integrations
- Exposure to automation, AI, workflow technologies, or process optimization initiatives
- Experience working within large, complex enterprise organizations
Key Attributes:
- Strong customer-service mindset and focus on delivering business value
- Ability to translate business requirements into practical, scalable solutions
- Exceptional attention to detail and commitment to quality
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaboration, communication, and relationship-building skills
- Proven ability to identify process improvement opportunities and drive solutions from concept through implementation
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