Our Client is seeking a ScienceLogic SME – Observability Program .
Responsibilities:
- Configure and optimize ScienceLogic monitoring for VMware, VCF, vCenter, wireless controllers, and access points
- Implement client-defined monitoring policies, thresholds, and alerting standards
- Develop and maintain Dynamic Applications, event policies, and monitoring templates
- Configure performance, availability, capacity, and health monitoring for supported infrastructure platforms
- Tune alerts and thresholds to reduce false positives and improve operational effectiveness
- Implement event enrichment and monitoring metadata required for downstream integrations
- Support integration with ServiceNow and Splunk for event forwarding and operational workflows
- Execute monitoring validation, testing, and remediation activities during deployment
- Create operational runbooks, support documentation, and knowledge transfer materials
- Provide ongoing monitoring optimization and platform support during rollout and stabilization
Requirements
- 5+ years of hands-on experience with ScienceLogic SL1
- Experience implementing enterprise monitoring and observability solutions
- Strong understanding of: Event Management; Infrastructure Monitoring; Service Monitoring; AIOps concepts; Monitoring Automation
- Experience monitoring VMware environments including vCenter, ESXi, clusters, and virtual infrastructure
- Experience configuring: Dynamic Applications; Run Book Automations; Dashboards; Collections; Event Policies; Business Services
- Strong troubleshooting and root cause analysis skills
- Experience working in large enterprise production environments
- Ability to work cross-functionally with infrastructure, cloud, and application teams
Preferred Qualifications:
- ScienceLogic SL1 certifications
- Experience integrating ScienceLogic with ServiceNow ITOM/Event Management
- Experience supporting AWS and/or Google Cloud Platform environments
- Experience building operational scorecards and executive reporting dashboards
- Experience within highly regulated industries such as Energy, Utilities, Financial Services, or Healthcare
- Knowledge of Splunk, ServiceNow, and enterprise observability architectures
- Familiarity with ITIL processes and incident management frameworks
Preferred Background:
- Candidates who have participated in enterprise observability transformations, monitoring modernization initiatives, or AIOps programs will be highly preferred
- Experience supporting hybrid infrastructure environments spanning VMware, cloud platforms, and enterprise applications is strongly desired
Skills:
- ScienceLogic SL1
- VMware
- Infrastructure Monitoring
- Observability
- Event Management
- Service Monitoring
- IT Operations
- AIOps
- Dashboard Development
- Operational Scorecards
- ServiceNow Integration
- Root Cause Analysis
- Hybrid Cloud Monitoring
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