Requirements

• Bachelor’s or equivalent
• Salesforce.com Administrator certification desired
• 3+ years of relevant experience applying systems analysis methodologies, including requirements definition, data analysis, and data mapping
• 2+ years of application or production support experience
• Strong passion for leveraging data strategically to drive business outcomes
• Hands-on experience administering Salesforce using declarative tools
• Experience significantly contributing to large-scale Salesforce data hygiene initiatives
• Seismic expertise
• CRM & Sales process knowledge, such as lead-to-opportunity, account hierarchies, pipeline stages and opportunity data structure
• Data quality expertise, including identifying issues and designing solutions using Salesforce features such as duplicate rules, matching rules, validation rules, and automation
• LiveDoc understanding
• Strong data analytics background with experience analyzing large datasets
• Deep curiosity and capability to follow data flows and understand complex data relationships
• Comfortable collaborating with business users, technology partners, and leadership
• Track record of delivering results while maintaining positive working relationships
• Proven ability to partner with business and technology teams to analyze problems and design scalable, sustainable solutions
• Ability to communicate analytical findings clearly and provide actionable, data-driven recommendations
• Ability to create clear, thorough documentation, including solution designs, knowledge base articles, and step-by-step user guides
• Strong ability to multitask in a fast-paced, Agile environment
• Proven ability to prioritize work based on business impact, urgency, and SLAs

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