Our Client  is seeking a Salesforce Business Analyst .

Duties Include:

• Writes automation/agent requirements, not CRUD stories – can decompose a process into rules verses exceptions (deterministic-first) and specify confidence thresholds + human-in-the-loop escalation
• Story tooling and traceability in GUS (Jira/ADO equivalent); Builds a requirements-traceability matrix
• Strong discovery facilitation – runs SME workshops, maps end-to-end flows (Lucid/Miro)
• ROI/level-of-effort framing to drive prioritization
• Ways of working: thrives in a POC-first, incomplete-requirements environment (can write stories after a prototype demo), Slack-first, working across the company + client