Our client is seeking a Revenue Operations lead

Responsibilities

• Systems. Own the commercial Salesforce architecture, data model, sharing rules, record types, validation and the integration roadmap. Bring volume and usage data across from Tableau. Establish commercial ownership of an org currently designed and maintained outside the commercial team.
• Process. Define and maintain one funnel definition across Sales and Account Management and enforce the handover between them as a gate in the system rather than an agreement made in a meeting. Own the Rules of Engagement playbook and the SLAs with Legal, Finance and Support, reviewed quarterly.
• Data and forecasting. Establish one source of truth and one set of definitions across the commercial organisation. Own forecast discipline and forecast accuracy, the shared commercial scorecard, and the demand register and its evidence standard.
• Deal support. Build and run the deal desk in partnership with Finance: margin floors, approval bands, thresholds and the pricing simulator that lets commercial build proposals on true effective cost. Deliver contract generation and e-signature from Salesforce, traffic-light pricing flags on the opportunity, and an audit trail on every pricing decision.
• Team and delivery. Recruit and lead the Salesforce and systems specialist and the data and reporting analyst. Deliver the phases of commercial operating plan to date and assume ownership of the commercial KPIs.
• Required Skills & Competencies
  • Systems fluency. Salesforce to architect level, plus working competence with a BILAYER (Tableau here) and credibility in the data engineering conversation behind it.
  • Process design and enforcement. Able to write a rule, build it into the system, and hold senior commercial people to it – without becoming the obstacle everyone routes around.
  • Commercial numeracy. Reads a P&L and understands effective cost, margin floors and pricing mechanics well enough to be a genuine partner to Finance rather than a requester of numbers.
  • Influence without authority. The function serves four peer teams and owns none of them. The role works through evidence, standards and usefulness rather than hierarchy.
  • Bias to shipping. The first six months are a build, not an advisory engagement. Comfortable being hands-on in the system and shipping in weeks rather than quarters.

  Nice-to-have/Preferred

  • Payments, fintech or iGaming domain experience, particularly exposure to acquiring, alternative payment methods, approval rates, settlement and rolling reserve.
  • Prior experience standing a Revenue Operations function up from zero, and of a commercial organisation scaling or relocating into a new hub such as Dubai

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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