Responsibilities:

• Maintaining Quality Standards

Continuously monitoring and evaluating products, services, or processes to ensure they meet established quality standards and specifications.

• Issue Identification and Resolution

Identifying defects, errors, or deviations from quality standards, and working with relevant teams to implement corrective actions and prevent recurrence.

• Process Optimization

Developing and implementing improvements to quality assurance processes, testing procedures, and workflows to enhance efficiency and effectiveness.

• Compliance and Documentation

Ensuring compliance with relevant regulations, standards, and internal procedures. Maintaining accurate records of quality checks, audits, and issues.

• Training and Mentorship

Providing training and guidance to other team members on quality assurance processes, standards, and best practices.

• Collaboration and Communication

Collaborating with cross-functional teams (e.g., engineering, manufacturing, operations) to address quality issues and drive continuous improvement.

• Data Analysis and Reporting

Collecting, analyzing, and reporting quality data to identify trends, root causes, and areas for improvement.

Specific Tasks:

• Developing and executing test plans and test cases

Ensuring products or services meet defined quality criteria.

• Conducting audits and assessments

Evaluating adherence to quality standards and identifying areas for improvement.

• Investigating product or service issues

Analyzing defects, determining root causes, and implementing corrective actions.

• Monitoring quality metrics

Tracking key performance indicators (KPIs) to assess the effectiveness of quality assurance efforts.

• Participating in design reviews

Providing input on quality considerations during the product development process.

• Staying up-to-date on industry standards and best practices

Continuously learning and adapting to changes in the quality assurance field.

Required Qualifications

• Extensive knowledge of test management software
• Familiarity with RESTful APIs and tools like Postman for API testing
• Incident tools like ClickUp or Jira
• Familiarity with SQL queries and retrieving structured DB data
• Experience with version control systems (e.g. Git) and CI/CD tools (CruiseControl.Net & Jenkins)
• Experience with vulnerability and security scanning tools like AppSec or Checkmarx
• Experience with test automation tools like Selenium is a plus

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