Our Client  is seeking a Product Manager (FLM) to join their team. This individual will play a critical role in enhancing CRM capabilities focused on franchise contract workflows, leveraging Salesforce and DocuSign. You’ll collaborate closely with our Senior Product Manager, and cross-functional teams to deliver scalable solutions that streamline our franchise operations.

Key Responsibilities:

• User Story Development: Write, refine, and prioritize user stories with clear acceptance criteria that reflect both business requirements and technical feasibility
• Stakeholder Engagement: Facilitate alignment sessions and regular check-ins with business partners, IT, and external vendors to ensure shared understanding of project goals
• Product Execution Support: Assist in roadmap planning, backlog grooming, and sprint planning activities in support of the Senior Product Manager
• Cross-Functional Collaboration: Serve as a liaison between engineering, business stakeholders, and system integrators to track progress, surface blockers, and ensure timely delivery
• Requirements Management: Help validate assumptions around data, templates, and licensing. Track scope and manage changes via established change control processes
• Documentation & Communication: Maintain up-to-date product documentation including user stories, process flows, meeting notes, and release summaries
• Meeting Facilitation: Lead standups, workshops, and feedback sessions that are structured, focused, and inclusive
• Quality & Innovation Advocacy: Promote best practices in UX, process automation, and contract lifecycle management innovation