Our client is seeking a Product Manager

Responsibilities

What You ll Do

• Own the Orchestration Roadmap Execution – Define and deliver the roadmap for the payment orchestration platform, spanning the orchestrator, transaction lifecycle, receipts, and webhook ingress , with a strong focus on reliability, coverage, and transaction success.
• Drive Payment Routing Provider Strategy – Improve authorization rates and cost efficiency through smart routing, provider selection, retries, and failover across multiple PSPs and gateways.
• Own the Transaction Lifecycle – Lead the end-to-end handling of authorizations, captures, refunds, voids, and disputes , ensuring correctness, idempotency, and state integrity at scale.
• Deliver Reliable Webhook Ingress – Build robust inbound webhook processing that normalizes, deduplicates, and reliably fans out provider events to downstream services with strong delivery guarantees.
• Ship Trustworthy Receipts Records – Own accurate, well-formatted receipts and transaction records that give customers and their end users clear, trustworthy proof of every payment.
• Elevate Platform APIs Developer Experience – Partner with engineering to design clean, well-documented payment APIs and events that internal teams and product surfaces can build on with confidence.
• Champion Reliability Observability – Treat uptime, latency, and error rates as first-class product metrics, driving instrumentation, alerting, and reconciliation to keep the platform accurate and dependable.
• Ensure Scale, Security Compliance – Own PCI, risk, and data-integrity considerations , ensuring the platform stays secure, scalable, and compliant as volume grows.
• Collaborate Cross-Functionally – Work closely with engineering, design, data, risk, support, and partner-facing teams to align the platform with the needs of every payment surface it powers.
• Leverage Payments Data for Decisions – Use metrics such as authorization rates, transaction success, failure reasons, latency, and reconciliation gaps to prioritize the roadmap and measure impact.
• Own Outcomes, Not Just Features – Deliver measurable improvements in transaction success, platform reliability, and provider coverage , and in the experience of the teams building on the platform.

Who You Are

• Payments Platform Experience – You have built and shipped features within a payments, fintech, or platform/infrastructure ecosystem, delivering secure, reliable systems that operate at scale .
• Technically Fluent – You can hold your own with engineers on APIs, webhooks, idempotency, routing logic, and failure modes , and you use that fluency to make sharper product decisions.
• Reliability-Minded – You care deeply about correctness, uptime, and edge cases, and you design for the failure paths – retries, timeouts, duplicates, and reconciliation , not just the happy path.
• Customer- Developer-Centric – You balance business goals, risk, and trust, keeping the needs of both end customers and the internal teams who build on your platform at the center of your decisions.
• Strategic and Execution-Focused – You can shape a clear roadmap for your area while staying deeply involved in execution to ensure ideas translate into shipped, measurable impact.
• Highly Data-Driven in Ambiguity – You are comfortable working with messy, incomplete data – transaction logs, failure reasons, and provider quirks – to find patterns and derive actionable insights.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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