As a Processing Specialist, you will serve as a resource for interpreting and applying ADOT policies, procedures, and regulations while helping ensure efficient and compliant processing operations. This position requires strong data entry skills, attention to detail, and a commitment to delivering exceptional service to both internal and external customers.

Key Responsibilities:

• Process vehicle titles, registrations, and related motor vehicle transactions
• Review and verify vehicle titles, registrations, VINs, and supporting documentation for completeness, accuracy, and authenticity
• Assist customers in person, by phone, and via email with questions regarding title, registration, and related processes
• Research and resolve issues related to ADOT statutes, policies, procedures, and customer records
• Scan, index, and maintain electronic and physical records
• Verify daily title reports and ensure documentation accuracy
• Ship license plates and maintain plate inventory records
• Open, sort, process, and enter data associated with daily orders and transactions
• Support shipping and receiving activities
• Maintain organized filing systems, records, and databases
• Perform photocopying, OCR scanning, and other administrative support functions
• Collaborate with team members and assist with additional operational duties as needed
• Maintain confidentiality and ensure compliance with company and regulatory requirements