Our Client is seeking a People Operations Consultant .
Duties/Day to Day Overview:
- Manager Coaching: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
- HR Policy Expertise: Act as a subject matter expert on a range of HR policies and processes to support managers and employees
- Legal and Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
- People Programs: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
- User Focus: Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes
- Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity
Requirements
- 4-8+ years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role; More Senior would be ok
- Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
- B2B Tech experience a must have
- Experience supporting organizations as a whole (Engineering, FP&A, Marketing, etc.)
- Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
- Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact
- Excellent written and verbal communication skills, including the ability to communicate clearly and credibly with managers at all levels
- Proficient with Labor laws in US and Canada (strong preference, but not required)
- Comfortable with employee relations investigations; Can lead and partner with legal and employee relations team
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