As a design leader, you’ll partner closely with Product Management, Engineering, and software teams to help define solutions that balance customer needs, technical realities, and business objectives. You’ll contribute to the evolution of operator experiences, help teams navigate ambiguity, and ensure Human-Centered Design remains central throughout the product lifecycle.
Success
What You’ll Do:

• Lead Human-Centered Design activities from discovery through implementation across complex product initiatives.
• Help shape how operators interact with machines by designing workflows, interactions, and digital experiences that span displays, controls, software, and connected technologies.
• Design experiences that connect what happens inside the cab with what happens outside of it across machine displays, mobile applications, embedded systems, and connected services.
• Partner with Product Managers to identify customer needs, frame opportunities, and influence product direction.
• Facilitate workshops and collaborative working sessions that align teams around customer problems and opportunities.
• Collaborate closely with Engineering teams to ensure designs are feasible, effective, and successfully implemented.
• Conduct customer interviews, contextual inquiry, and observational research to better understand operator needs, workflows, and environments.
• Participate in occasional travel to customer locations, jobsites, dealerships, and test environments to conduct field studies and gather firsthand customer insights.
• Mentor designers and contribute to a collaborative, growth-oriented design culture.
• Advocate for Human-Centered Design throughout the product development lifecycle.
• Contribute to design systems, interaction patterns, and UX best practices.
• Create prototypes, simulations, and experience concepts that help teams evaluate ideas, validate assumptions, and align around future-state solutions.

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