Our Client is seeking an IT ERP Analyst (Workday) .
Responsibilities:
- Participate in all phases of Workday implementation, including requirements gathering, business process design, solution evaluation, configuration, testing, deployment, go-live support, and stabilization
- Analyze current business processes and workflows and recommend solutions utilizing ERP functionality, industry leading practices, and org requirements
- Facilitate workshops, discovery sessions, and requirements-gathering meetings with stakeholders across Finance, Accounting, HR, Procurement, and other functional areas
- Document business requirements, process flows, functional specifications, use cases, decision logs, and business process recommendations
- Collaborate with PMO, implementation partners and IT teams to evaluate configuration options and support solution design decisions
- Assist in configuration validation, system testing, integration testing, user acceptance testing (UAT), and defect resolution activities
- Perform data analysis, data validation, and support data conversion, reconciliation, and cleansing efforts
- Troubleshoot business process issues, identify root causes, and develop practical system solutions that align with Workday capabilities and ERP best practices
- Serve as a liaison between business stakeholders, project teams, information technology staff, and external vendors
- Assist with the development of training materials, knowledge documentation, support procedures, and user communications
- Support organizational change management activities and promote adoption of new technologies, workflows, and business processes
- Monitor system performance, gather stakeholder feedback, identify enhancement opportunities, and recommend continuous improvement initiatives
- Support post-go-live stabilization activities, issue resolution, optimization efforts, and release management processes
Requirements
- Experience documenting business requirements, workflows, functional specifications, and testing scenarios
- Knowledge of ERP business processes across Human Resources, Finance, Accounting, Procurement, Payroll, or related functions
- Knowledge of Workday system administration, configuration (i.e. security, business processes) integration capabilities, and reporting/analytics a plus
- Excellent verbal, written, facilitation, and stakeholder engagement skills
- Strong analytical, critical thinking, and problem-solving abilities
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced project environment
- Strong business analysis, requirements gathering, and process improvement skills
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Visio or comparable process-mapping tools
- Ability to analyze business needs and develop practical solutions using Workday functionality
- Ability to troubleshoot issues, identify root causes, and recommend effective solutions aligned with system capabilities and leading practices
- Ability to build collaborative relationships and work effectively with business leaders, subject matter experts, project teams, and vendors
- Ability to learn new technologies quickly and adapt to changing business requirements
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