As an HR Application Support Analyst, you will play a key role in supporting the day-to-day operations of multiple Human Resources (HR) applications. In this role, you’ll analyze system issues, partner closely with IT teams and external vendors, and help resolve technical problems that impact HR operations. You will also support system upgrades and migrations while identifying opportunities to improve HR technology processes and service delivery.
What You Will Do:

• Provide day-to-day support and maintenance for a portfolio of HR applications
• Analyze user requests, diagnose system issues, research solutions, and resolve technical problems across HRIT-supported applications
• Serve as a liaison between HR and IT teams and act as a primary point of contact for the HRIT function
• Collaborate with Application Management Services vendors to resolve issues and identify enhancement opportunities
• Manage incident and problem tickets related to HR applications, ensuring timely resolution and clear communication
• Independently handle complex application and technical issues while driving process improvements
• Identify risks and opportunities and recommend process changes to enhance HR service delivery
• Perform integrated testing of system components, requiring careful planning and execution to ensure high-quality outcomes
• Partner with application owners to define project scope, estimate effort and cost, and obtain required approvals
• Support end users through documentation, training, and usability initiatives

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

  #AlbionarcJobs#FintechJobs

  #AsiaJobs#MiddleEastCareers

  #TechTalent#FintechRecruitment

  #FinanceOpportunities#