Information Technology Business Analyst

Analyst

Information Technology Business Analyst

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  • Date posted
    July 14, 2026
  • Expiration date
    October 14, 2026
  • Application ends
    October 14, 2026

We are seeking a Business Developer to join our Client Instructing team within the Digital Portals & Client Reporting cluster.

Job Responsibilities:

  • Serve as the primary liaison between business stakeholders and development teams
  • Gather, analyze, and translate business requirements into functional specifications, user stories, and acceptance criteria
  • Maintain and refine the product backlog in collaboration with the Product Owner
  • Lead stakeholder workshops, interviews, and process mapping sessions
  • Support Agile ceremonies (sprint planning, backlog grooming, retrospectives)
  • Develop test cases, support User Acceptance Testing (UAT), and guide releases
  • Provide production support, including incident management and issue resolution
  • Document processes, systems, and IT landscapes
  • Conduct impact assessments and identify process improvement opportunities
  • Collaborate with architects and developers to design secure, scalable solutions
  • Ensure compliance with regulatory standards (e.g., DORA)
  • Analyze customer journeys and recommend enhancements to client experience
  • Act as a key spokesperson for the Client Instructing team in the U.S.

Basic Qualifications:

  • 5+ years of experience as a Business Analyst or Business Developer (preferably in financial services)
  • Bachelor’s or Master’s degree in Business, IT, Finance, or related field
  • Experience delivering client-facing digital platforms or applications
  • Strong understanding of banking products and services
  • Familiarity with Agile/Scrum methodologies and tools (e.g., Jira)
  • Experience with digital channels (web portals, APIs) and CRM platforms (e.g., Salesforce, Microsoft Dynamics)
  • Understanding of system integration, APIs, and data flows
  • Basic SQL or data analysis skills (preferred)
  • Strong analytical and problem-solving abilities
  • Excellent communication and stakeholder management skills
  • Ability to translate technical concepts into clear business language
  • Strong documentation and process modeling capabilities
  • High attention to detail with a focus on quality and compliance

Preferred Qualifications:

  • Agile certifications (e.g., Scrum, SAFe, PSPO) preferred
  • Financial certifications (e.g., CFA Level 1) are a plus
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