Job Overview
Our client currently looking for Fintech Client Support Representative
Qualifications
- Strong communication skills, both verbal and written
- Ability to prioritize and respond quickly to urgent client issues
- Comfortable working with support ticketing systems and phone support tools, especially Zendesk
- 1 more items(s)
Benefits
- Opportunity to grow within a fast-paced fintech environment
- Supportive team culture focused on client success and innovation
- Training and development opportunities
Responsibilities
- We’re seeking a Client Support Representative who will be the first line of support for our clients
- This role is critical in ensuring a seamless experience by handling incoming phone calls and support tickets with urgency and care
- You’ll also assist with daily operational reports and play a key role in identifying and escalating high-priority issues such as card declines, account access issues, and fraud
- 9 more items(s)
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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