Our Client is seeking an Enterprise Field Service Manager. This position requires approximately 80% travel and the ability to lead multiple projects across a region.
Key Responsibilities:
- Site Readiness: Conduct site surveys and validate project readiness before deployment
- Project Leadership: Lead kickoff meetings, coordinate field activities, and ensure projects remain on schedule
- Crew Oversight: Manage multiple installation teams and allocate resources effectively
- Quality Assurance: Perform QA/QC inspections for DAS/BDA, Motorola DMR, and antenna system deployments
- Commissioning Support: Oversee FATP execution and system commissioning activities
- Safety Compliance: Enforce OSHA, NFPA, IFC, and other applicable safety standards
- Team Development: Coach and mentor field personnel to drive performance and accountability
- Customer Engagement: Serve as the primary point of contact for project updates and issue resolution
- Permitting & AHJ Coordination: Support inspections, permitting, and compliance requirements
- Documentation & Reporting: Maintain project records, commissioning documents, and closeout packages
- Budget Awareness: Monitor labor, materials, and project costs
- Operational Support: Provide leadership and technical guidance to regional field teams as needed
Requirements
- OSHA 30 Construction certification required
- Low Voltage Contractor License and/or R-56 certification preferred
- BICSI or equivalent cabling certification preferred
- 7+ years of low-voltage construction and field operations experience, including 3+ years in a supervisory role
- Experience overseeing Motorola DMR installations, including CapMAX and/or LCP infrastructure
- Strong background in Public Safety DAS/BDA/ERCES systems with NFPA 1221 and AHJ inspection experience
- Proven ability to lead field crews across multiple sites
- Understanding of building codes, fire codes (NFPA 72, NFPA 1221, IFC), and permitting processes
- Ability to read RF system drawings, riser diagrams, blueprints, and specifications
- Strong communication skills with field teams and customer stakeholders
- Proficiency with MS Office (Outlook, Word, Excel) and reporting tools
- Valid driver’s license with clean MVR; must pass background and drug screening
- Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
Physical Requirements:
- Ability to lift 50+ lbs and work on ladders, lifts, and elevated structures
- Comfortable working in server rooms, equipment closets, rooftops, and construction sites
- Ability to stand, kneel, and work in confined spaces for extended periods
- Capable of working in varying weather conditions
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