Our Client Currently looking for Engineer, Application Management

Key Responsibilities

Support of a critical element of the  financial infrastructure.

• Resolve Incidents and Problems
  • Monitor ServiceNow for Incidents
  • Analyze problems and decide on suitable resolutions
  • Apply resolutions following the  Change Management procedure
  • Report status to relevant business and IT teams
  • Record progress of incident resolution in ServiceNow
  • Follow detailed incident management procedures

• Bug fixes and improvements to  products
  • Design solutions for longer term fixes for application bugs and minor functionality improvement requests
  • Implement application fixes
  • Update Bitbucket with source code changes where vital
  • Update relevant WIKI/ documentation with changes
  • Co-ordinate the Release process for new releases
  • Work to the ITIL standard following   policies

• Building and supporting environments
• Configuring monitoring and logging software (Datadog preferably) on all resources of the application service
• Maintain working relationship with Business Partners
• Should be willing to work on shifts as per the monthly roster
• Out of hours support / On-call support
  • Be available for overnight support of production services to ensure successful completion of processing
  • Respond to overnight calls and look after issues
  • Support weekend releases and maintenance work
  • Participate in Production out of hours activities such as Disaster Recovery exercises

• Consultancy
  • Provide consultancy during bug fixes, design and implementation
  • Act as SME for the application and the relevant business domain

• Assist in project related work
  • Carry out requirements as defined by project team

• Quality checks potential changes
  • Review development release packages prior to production deployment
  • Provide benefit of experience in the business area and application

PERSON SPECIFICATION

Education:

• B.Tech/BE graduate.

Skills and Experience

• UNIX/Linux working or hands on experience preferred
• Scripting skills (Shell scripting) preferred
• Exposure to DevOps and related Technologies : CI/CD, Jenkins, Ansible
• Exposure to AWS Cloud Technologies (EC2, EBS, RDS, VPC)
• Any DataDog/Splunk experience a bonus
• Exposure to the Murex or alternate trading platform
• Exposure to Oracle Database /SQL
• Working with IBM MQ
• Knowledge of Network Diagnostics and troubleshooting
• Hands-on in version control repository
• Control M or alternate job schedule exposure
• Understanding of product development lifecycle and methodologies
  

  Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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