The Dynamics Solutions Manager will play a key role in aligning enterprise systems strategy with broader business objectives. This individual will lead cross-functional initiatives focused on modernizing core platforms, optimizing business processes, and delivering scalable digital solutions across the organization. The ideal candidate brings a strong combination of technical depth, business systems expertise, and leadership experience, with a focus on Microsoft Dynamics ecosystems and enterprise application integrations. This role will provide leadership across key platforms including Microsoft Dynamics 365 (Finance & Operations, Sales, Customer Service, and Customer Insights) along with warehouse management, CRM capabilities, and integrated third-party applications.
Key Responsibilities:
Enterprise Systems Leadership:
- Partner with IT and business stakeholders to develop and execute an enterprise applications roadmap that supports digital transformation initiatives
- Lead modernization efforts aimed at improving operational efficiency, scalability
Microsoft Dynamics Platform Ownership:
- Oversee the architecture, implementation, and ongoing optimization of Microsoft Dynamics 365 solutions across multiple business functions
- Drive enhancements across CRM, ERP, and warehouse management capabilities to support evolving business requirements
- Manage integrations between Dynamics platforms and third-party systems to ensure secure and reliable data exchange
- Promote the use of low-code and no-code tools such as Power Platform to accelerate solution development and automation
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related discipline
- 5+ years of experience working with enterprise applications, business systems, or digital solution delivery
- Experience leading cross-functional initiatives or managing enterprise technology projects
- Strong experience with Microsoft Dynamics 365, including Finance & Operations, Sales, or Customer Service
- Experience with Power Platform tools (Power Apps, Power Automate) or similar low-code automation platforms
- Experience with BI or reporting platforms such as Power BI or Tableau
- Familiarity with enterprise platforms such as ERP, CRM, and warehouse management systems
- Knowledge of integration architecture, APIs, and enterprise data workflows
- Understanding of enterprise security, compliance, and governance practices
Additional Strengths:
- Experience working in Agile or hybrid delivery environments
- Knowledge of enterprise business processes such as Order-to-Cash, Procure-to-Pay, Prospect-to-Quote, and Inventory-to-Delivery
- Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions
- Excellent communication skills with the ability to collaborate across both technical and business teams
Preferred Certifications:
- PMP (Project Management Professional)
- CBAP (Certified Business Analysis Professional)
- Lean or Six Sigma
- ITIL or related service management certification
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