Our Client Currently looking for Director, Sales Operation

What You’ll Do:

• Engage with internal and external physical production leads and third-party clients to develop, maintain, and grow strong, long-term relationships
• Serve as the primary point of contact for customer accounts, including client meetings, presentations, customized service packages, and issue resolution
• Promote the use of stages, production services, and equipment across productions. through presentations, marketing platforms, studio/facility tours, and industry events
• Identify new business opportunities and develop sales strategies to grow the customer base and increase revenue
• Establish sales objectives by forecasting annual revenue targets, projecting volume and profitability, and analyzing performance metrics to adjust strategies as needed
• Create and present proposals to secure third-party productions, utilizing rate-card guidelines and considering studio inventory utilization
• Lead warehouse and rental operations, ensuring standardized, scalable, and high-performing processes from order intake through fulfillment
• Define and maintain operational controls, best practices, and performance expectations to support consistent execution and customer delivery
• Optimize workforce productivity, warehouse capacity, asset utilization, technical testing requirements, safety practices, and weekly rental activity
• Serve as the subject-matter expert on specialized rental and capital equipment, including emerging LED, networking, and production technologies
• Support departmental leadership with personnel management, including performance evaluations, scheduling, timekeeping, coaching, and disciplinary actions
• Collaborate closely with Studio Operations and cross-functional partners to ensure client needs are met while fostering a culture of professionalism, accountability, safety, and exceptional customer service

Qualifications
Let’s Talk About You…

• Owner – You take pride in your business and are accountable for outcomes
• Self-starter – You are motivated, work effectively with minimal guidance, and proactively identify solutions
• Analytical Expert – You create tools and processes to assess operational and commercial performance
• Project Manager – You identify improvement opportunities, gain cross-functional buy-in, and execute effectively
• Growth Leader – You challenge the status quo, introduce better ways of working, and lead through change
• Executor – You get things done, balancing strong business acumen with analytical and organizational skills
• Communicator – You communicate clearly and effectively, both written and verbal
• Resolver – You consistently find solutions, even in complex or high-pressure situations

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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