We’re looking for a Delivery Manager to join our Enterprise Experience Enablement (EEE) platform product families. The Delivery Manager defines, orchestrates, and oversees delivery execution across one of our Platform Product families, which will consist of 2-4 integrated product teams. This role is accountable for delivery system health, predictability, and continuous  improvement, ensuring teams can reliably deliver high quality outcomes at scale. This is an individual contributor role that operates with a high degree of autonomy and contributes to the establishment and maturity of Delivery Management practices within the EEE portfolio.

Key Responsibilities

• Define, orchestrate, manage, and oversee the holistic product delivery lifecycle, including delivery cadence, sprint execution, release planning, and milestones for one or more teams.
• Embed AI into delivery practices by identifying and operationalizing opportunities for AI-assisted planning, estimation, risk identification, and reporting to improve team efficiency, decision quality, and speed of delivery.
• Oversee the identification and coordination of delivery activities, tasks, dependencies, and milestones; actively monitor progress, timelines, risks, and quality of deliverables.
• Improve delivery predictability, flow, stability, and scalability by identifying systemic constraints and partnering with technical and product leaders to address technical, process, or organizational challenges.
• Help develop and guide delivery strategy toward a future state; clearly articulate the “why” behind delivery decisions and rally support across teams and stakeholders.
• Strengthen the organization’s delivery system through continuous improvement, learning culture, and optimization of interactions and handoffs.
• Coordinate and resolve cross-team and cross-product dependencies.
• Coach teams to solve delivery problems, improve outcomes, and build ownership of delivery practices and agile events.
• Contribute to the development and adoption of shared delivery standards, metrics, and ways of working across our department.
• Work across the full program, partnering with Product Managers to focus teams on outcomes and building the right solutions.
• Serve as a change enabler for AI adoption by guiding teams in integrating AI into daily workflows and delivery practices, removing barriers to usage, and modeling effective behaviors—while fostering a culture of experimentation, continuous learning, and measurable productivity gains.

Who You Are

• Associate’s or Bachelor’s degree (preference in a computer science, technology, engineering or math-related field) and 3+ years work experience or equivalent experience
• 4 – 6 years of Agile team experience in any well-known software environment preferred
• 3+ years experience managing software/application development projects
• Ability to manage multiple concurrent projects, activities and tasks under time constraints
• Ability to interface with executives and stakeholders regarding issues of project scope and status
• Knowledge of insurance and financial services products preferred
• Advanced planning/organizational, problem-solving, analytical, decision-making and communication skills required
• Basic leadership and presentations skills required
• Must be able to maintain a high degree of accuracy and confidentiality
• Some travel required, including overnight stays
• Ability to work on cross-functional teams and collaborate with both IT and non-IT partners

• Are you interested in this position?

   

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