Job Overview
As our Customer Success Operations Systems Expert, you’ll join our Customer Support Operations team to ensure that the platforms our team relies on, such as Talkdesk and HelpScout, are running smoothly, efficiently, and in alignment with our evolving support goals.
This role is a great opportunity to drive meaningful change in how we serve our customers. You’ll lead tooling improvements, enhance workflows, and identify automation opportunities, all in close partnership with CS Ops, Support leadership, and cross-functional stakeholders. If you thrive on making systems more intuitive and effective for humans, we’d love to meet you.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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