We’re looking for a compassionate and organised Customer Support Coordinator to welcome new residents and lead our administration team .

What You’ll Do:

✔️ Act as a warm and knowledgeable first point of contact, guiding prospective residents and families through their journey to finding a new home.

✔️ Lead and inspire a team to deliver exceptional administrative and customer support services.

✔️ Build lasting, trusting relationships with residents, families, and key community partners.

✔️ Ensure our care community is a welcoming environment and a hub of connection.

✔️ Manage the efficient day-to-day operations of our administration function.

What You’ll Need:

✔️ Experience in a client-facing role involving consultation and relationship building (aged care, healthcare, hospitality or community services highly regarded)

✔️ Proven leadership skills with experience coaching and mentoring a team

✔️ Exceptional organisational and communication skills with a genuine passion for helping people

✔️ An empathetic nature with the ability to manage sensitive conversations

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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