Job Overview
Our client is seeking a Configuration Technician. Responsibilities:
- Unpacks appropriate CPU , hardware and software, installs each at default or to custom specifications
- Tests configured systems for appropriate functioning and troubleshoot for any errors found
- Complete all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied
- Complies with departmental training certification requirements based on configuration, level by job function, i.e. Config. Level I, II, III
- Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures
- Researches hardware and software literature to keep abreast on new product/service developments and announcements
- Works with Lead Technicians on difficult to solve problems or configurations
Requirements
- 1-2 years of experience related to desktop support: building new units (mostly laptops and desktops) from scratch, adding/installing applications, imaging, etc.
- Comfortable working in a production environment/warehouse setting (this is not a desk job)
- Must be able to do the essential functions of the position (e.g. sit, stand, walk, climb stairs and lift up to 50 lbs.) with or without reasonable accommodation
Preferred:
- A+ certification (All builds are based off specific work instructions to build a unit)
- Experience with SCCM
- Active Directory experience
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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Employer : Anticipate Fintech (HK) Ltd
