Job Overview
A Change Management Consultant (CMC) will partner with the Customer Change Management Team as well as various project team(s) to build and execute change strategies and tactics for small/medium/large organizational changes. The CMC will be embedded within a project team and expected to apply the Customer Change Management methodology and tools to effectively support the change outcomes. Responsibilities:
- Partner with the Change Management CoE, the project team, and business stakeholders to align the timeline of the project milestones and change management activities
- Know when and how to use common change management tools (e.g. impact assessment, stakeholder analysis, communication plan, and training plans)
- Develop engaging change communications to support leadership alignment and employee engagement
- Build and/or manage a change network – with support from internal Customer colleagues
- Recognize learning needs and develop a strategy to increase end-user proficiency
- Monitor people-related risks and gather feedback to create mitigation and reinforcement plans
- Help establish a process for capture of post-implementation success stories and monitor realized value
A CMC may work on one or more Customer change efforts ranging in focus, breadth, and duration. Each project will require the CMC to conduct proper analysis, create a change plan, and continuously share updates to the Change Management COE and Project Team regarding the progress of the program. A CMC should work independently, collaborate with stakeholders at all levels, and share lessons learned at the completion of their project.
Requirements
- Bachelor’s degree in a related field
- Master’s preferred in related field
- 3+ years’ experience in leading and executing organizational change efforts
- Certification preferred in change management (Prosci, Association of Change Management Professions, Kotter, etc.)
- Advanced communication skills (written, verbal, facilitation, and presentations)
- Savvy with technology (i.e. Microsoft suite)
- Effectively applies Change Management principles and methodologies
- Demonstrates proficiency in influencing others toward a common goal
- Demonstrates willingness collaborate and ability to get work done through others
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Employer : Mandres Investments (UK) Ltd
