We are seeking a skilled Change Management Specialist with proficiency in Salesforce.com, ideally with a certification or equivalent expertise, a background in technology or digital transformation, and 3 to 4 years of professional experience, including 1 to 2 years in change management and instructional design. As a key member of our team, you will support the smooth integration of change initiatives across our organization.
Responsibilities :
Change Strategy Development :
– Assist in the development of change management strategies for Salesforce.com implementations and digital transformation projects.
– Help analyze the impact of technological changes on business processes and contribute to strategies addressing organizational challenges.
Prosci Certified or Equivalent Expertise :
– Support the use of Prosci or equivalent methodology to plan and execute change initiatives.
– Assist in applying Prosci principles to assess organizational readiness, identify key stakeholders, and develop targeted communication and training plans.
Training Strategy, Plan, and Development :
– Assist in designing, developing, and implementing training programs tailored to diverse stakeholders, ensuring the effective acquisition of skills and knowledge for successful Salesforce.com technology adoption.
– Utilize instructional design principles and adult learning methodologies to create engaging and effective training materials.
– Provide ongoing support and resources to facilitate continuous learning.
Stakeholder Engagement :
– Help identify and engage key stakeholders across the organization to build support for change initiatives.
– Foster a culture of collaboration and open communication to ensure successful change adoption.
Communication Planning :
– Contribute to the development of clear and concise communication plans to articulate the benefits of change and address potential concerns.
– Assist in implementing communication strategies that resonate with various audience segments.
Salesforce.com Integration :
– Work closely with Salesforce.com administrators, business analysts, solutions architects, and developers to understand system changes and ensure alignment with change management strategies.
– Facilitate the integration of change management processes into Salesforce.com projects.
Qualifications :
– Prosci Certification or equivalent expertise is preferred.
– Demonstrated experience in change management within the context of technology implementations; Salesforce experience is a plus.
– Background in technology or digital transformation projects.
– Minimum of 2 years of instructional design experience.
– Strong analytical and problem-solving skills.
– Excellent communication and interpersonal abilities.
– Proven ability to collaborate with cross-functional teams.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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