We’re hiring Customer Service Associates for our Corporate and Legal Services department. A   works with a variety of state and internal systems, in addition to working with vendors in many states. These team members have a high degree of attention to detail, ensuring that each document or filing is what the clients requested and that it gets to them promptly. you’ll build a strong knowledge base that provides a solid foundation to work in many other departments . A successful day on this team is ensuring that   can deliver the correct document in the expected time frame, if not before. The most productive team members are committed to customer service, friendly, and proactive.

Some of the things you’ll be doing:

• Responding to internal client inquiries via email or Salesforce chatter
• Assisting in various EMC/EPS Projects such as Group Split projects, minute book and document uploads, and queues along with various filings such as Annual reports, corporate transparency act and Business licenses
• Providing exceptional customer service to both internal and external customers
• Maintaining and updating customer records including contact updates, and other various updates
• Managing customer portfolios
• Be able to communicate with different teams on the progress of a project
• Navigating between multiple databases (company records, Navigator, etc.) quickly and accurately
• Reviewing and processing legal documents
• Fulfilling customer orders with various jurisdictions
• Problem solving issues related to customers and documentation

What technical skills, experience, and qualifications do you need?

• Any Graduate or Freshers are eligible
• Transactional or administrative experience (reviewing and evaluating documents)
• Business to Business Customer Service Experience
• Legal Compliance experience
• Proficiency with Microsoft Office
• Keen attention to detail and accuracy
• Ability to thrive in a fast-paced, high-volume environment
• Strong comprehension, critical thinking, and problem-solving abilities
• Excellent organizational and time management skills
• Proficiency in navigating multiple systems quickly
• Solid computer skills
• Effective written and verbal communication skills
• Strong customer service orientation
• Flexibility and adaptability
• Quick and independent learner
• Commitment to  values: Service, Teamwork, Agility, Tenacity, and Genuine

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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