Account Manager

Account Mngr.

Account Manager

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  • Date posted
    October 7, 2026
  • Expiration date
    January 7, 2027
  • Application ends
    January 7, 2027
Our client is seeking a Account Manager
Responsibilities
Program & Partner Mechanics
  • Execute the ME Partner Program — manage partner onboarding, certifications, MDF usage, branding, incentives, rebates and commissions under the Sell-Through model.
  • Maintain clean partner data in CRM/PRM (certifications, contacts, opportunities, license inventory).
  • Oversee deal registration, contract renewals, SLA adherence, and MDF claim validation in line with regional commercial guardrails.
Pipeline, Co-Sell & GTM
  • Drive pipeline creation, co-sell support, commercial negotiation, margin discussion and conflict resolution across each named partner.
  • Build partner sales plans, joint customer-success plans, reference-customer development, and upsell/cross-sell motions tailored to GCC buyer behavior.
  • Run joint GTM — country-specific campaigns, key plays, enablement milestones, and co-marketing execution across UAE, Qatar, Oman and adjacent markets.
  • Support land-and-expand within key accounts and contribute to UAE market build-out and new-country activation.
Operations, Reviews & Cross-Functional
  • Run QBR / MBR / weekly cadences, forecasting accuracy, pipeline hygiene, and partner scorecard management.
  • Coordinate with Sales, Marketing, Ops, Finance, Legal, CS, Presales, AE and Channel Leadership across India HQ and the ME region.
  • Resolve commercial, operational and support escalations; manage budgets and deal-desk for partner investments.
Strategic Relationship & Lifecycle
  • Executive alignment with founder / VP / C-level stakeholders at top partners; annual business reviews and multi-year growth roadmaps.
  • Partner health-score monitoring, journey mapping, NPS, and advisory-board participation.
  • Voice-of-partner programs, partner community building, and clean exit/offboarding when required.
Must-Have
  • 6–10 years in channel / alliances / partner-account management at a B2B SaaS or enterprise-tech company; carried a partner-sourced number.
  • Candidates must hold a valid visa/work permit for Gulf countries.
  • Demonstrated experience operating in the GCC — UAE, Qatar, KSA, Oman, Bahrain or Kuwait — with an existing network of regional resellers, consultants or implementation firms.
  • Strong commercial instincts — margin, incentives, deal economics, Sell-Through mechanics, and conflict resolution.
  • CRM/PRM hygiene discipline and structured QBR / forecasting cadence.
  • Senior stakeholder presence — comfortable with VP / C-level and founder-led conversations at partners.
  • Willingness to travel frequently across the GCC.
Nice-to-Have
  • HR-tech, fintech, or payroll-adjacent industry exposure; familiarity with WPS, GCC labor frameworks, or end-of-service benefits.
  • Arabic language proficiency (spoken or written).
  • Experience scaling a partner book from a handful to 50+ active partners in an emerging market.
  • Prior exposure to PRO services, outsourcing, or BPO ecosystems in the region

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