Customer Enablement Program Lead

Lead

Customer Enablement Program Lead

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  • Date posted
    May 23, 2026
  • Expiration date
    August 23, 2026
  • Application ends
    August 23, 2026

The Customer Enablement Program Lead plays a critical role in bringing our customer education and enablement priorities to life. This role is ideal for someone who enjoys turning direction into action, coordinating day-to-day work, keeping tasks on track, and bringing organization to projects involving multiple teams and timelines.You’ll partner closely with Customer Enablement leadership and cross-functional teams to help translate priorities into clear plans, drive follow-through, and ensure our education programs are delivered consistently and effectively. This is a hands-on, execution-focused role for someone who thrives behind the scenes making programs work.

Experience

5+ years of experience in Customer Education, Customer Enablement, Learning Operations, or Education Services in a SaaS or technology environment. Experience working across multiple teams and stakeholders to drive progress and outcomes. Experience developing, coordinating, or maintaining customer education and enablement content.

Knowledge
Comfort using LMS, knowledge base, project management, and reporting tools to support execution and measurement. Proven ability to lead programs or projects from planning through delivery, with strong follow-through and attention to detail. Highly organized, self-directed, and comfortable managing multiple priorities in a fast-moving environment. A strong ownership mindset and bias toward action.
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