Business Analyst - Mortgage Experience

Analyst

Business Analyst – Mortgage Experience

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  • Date posted
    October 8, 2026
  • Expiration date
    January 8, 2027
  • Application ends
    January 8, 2027

We are seeking an experienced Business Analyst with a strong background supporting mortgage operations and technology within a banking or financial services environment. This position will support initiatives involving loan origination systems (LOS), lending point-of-sale (POS) platforms, and related mortgage tools. The Business Systems Analyst will work closely with Product Owners, business stakeholders, and technology teams to define requirements, document business needs, support solution delivery, and coordinate acceptance testing.

What You’ll Do:

  • Partner with mortgage business stakeholders, Product Owners, and technology teams to understand business processes, system needs, and enhancement requests
  • Gather, analyze, and document business and functional requirements for mortgage technology initiatives
  • Translate mortgage business needs into clear requirements and documentation for technology and delivery teams
  • Support enhancements and upgrades to loan origination, lending point-of-sale, and related mortgage systems
  • Perform traditional Business Analyst activities throughout the project lifecycle, from discovery and requirements definition through implementation
  • Support acceptance testing and User Acceptance Testing (UAT), including validating delivered solutions against business requirements
  • Work within an Agile delivery environment and participate in requirements refinement and other Agile activities
  • Collaborate across multiple workstreams as the organization expands and modernizes its mortgage technology environment
Requirements
  • Strong experience as a Business Analyst or Business Systems Analyst supporting technology initiatives
  • Mortgage/home lending experience within a banking or financial services environment
  • Strong understanding of mortgage business processes and the technology used to support the mortgage lifecycle
  • Demonstrated experience gathering, analyzing, and documenting business and functional requirements
  • Experience creating and maintaining formal business requirements documentation (BRDs)
  • Experience working within Agile delivery environments
  • Hands-on experience with acceptance testing and/or User Acceptance Testing (UAT)
  • Experience supporting mortgage loan origination systems (LOS), lending point-of-sale (POS) applications, or related mortgage technology
  • Strong ability to communicate and work effectively with both business stakeholders and technical teams

Preferred Qualifications:

  • Approximately 8 years of relevant Business Analyst and banking technology experience
  • Experience with Empower mortgage loan origination software
  • Experience with Encompass, nCino, or other mortgage/lending LOS or POS platforms
  • Advanced SQL skills
  • Experience supporting mortgage system enhancements, upgrades, or modernization initiatives.
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