Our Client is seeking a detail-oriented Cash Application Analyst to join their Accounts Receivable team. This individual will play a key role in ensuring accurate payment application, managing credit card transactions, performing reconciliations, and investigating payment discrepancies across a high-volume business environment. This is an excellent opportunity for someone who enjoys problem solving, researching transaction issues, and collaborating with multiple departments to improve financial accuracy and operational efficiency.
Key Responsibilities:
- Apply customer payments accurately and timely for both B2B and B2C transactions
- Monitor automated cash posting activity and resolve payment exceptions
- Perform daily, weekly, and month-end reconciliations and audits
- Research and resolve unapplied cash balances and payment discrepancies
- Review banking, remittance, and payment processing data to support accurate cash application
- Manage credit card transactions, refunds, adjustments, and chargebacks
- Partner with Customer Service, Sales, and Operations teams to investigate and resolve transaction issues
- Respond to internal and external inquiries related to cash applications and payment activity
- Identify trends, root causes, and process improvement opportunities
- Maintain accurate records while meeting established deadlines and service levels
Requirements
- Experience in Cash Applications, Accounts Receivable, Payment Processing, or a related accounting function
- Strong understanding of reconciliations and payment research
- Experience working with credit card transactions, funding, chargebacks, or payment processors required
- Advanced problem-solving and analytical skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- High attention to detail and accuracy
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