As an LMR Field Service Technician, you will install, test, commission, and support Motorola DMR systems (including LCP and CapMAX platforms) and Public Safety DAS/BDA ERCES systems. Working closely with installation teams and field leadership, you’ll help deliver mission-critical communications systems customers depend on daily. This is a travel-intensive hourly role requiring approximately 80% regional travel with occasional national deployment.
Key Responsibilities:
- Motorola DMR Systems: Install, configure, test, and commission Motorola DMR infrastructure, including CapMAX base stations, LCP trunked systems, and network components
- DAS/BDA ERCES: Support installation and testing of Public Safety DAS, BDA, and ERCES systems per NFPA 1221 and AHJ requirements
- System Commissioning: Perform FATP, RF coverage verification, and system validation prior to customer handoff
- Codeplug Programming: Create and manage Motorola DMR codeplugs, templates, and subscriber programming
- Field Troubleshooting: Diagnose and resolve issues with LMR infrastructure, RF distribution, antenna systems, and network components
- Team Collaboration: Partner with installation teams and field leadership to ensure successful project delivery
- Customer Interface: Serve as the on-site technical lead, communicating status, test results, and milestones
- Documentation: Maintain as-built records, test reports, commissioning checklists, and compliance documentation
- Safety Compliance: Adhere to OSHA standards and site-specific safety requirements
Requirements
- 3+ years of LMR field service experience with hands-on Motorola DMR system experience required
- Demonstrated experience with Motorola CapMAX and/or LCP trunked systems strongly preferred
- Experience with DAS/BDA/ERCES Public Safety systems installation and testing
- Proficiency in Motorola Radio Management (RM) and ASTRO 25/MOTOTRBO programming tools
- Understanding of RF propagation, antenna systems, and signal measurement
- Ability to read and interpret RF system drawings, schematics, and installation plans
- FCC GROL preferred or willingness to obtain; OSHA 10 required, OSHA 30 preferred
- Valid driver’s license with clean MVR; Must pass background check and drug screening
- Excellent verbal and written communication skills
- A genuine team player – someone who brings energy, accountability, and a collaborative mindset to every job site
Physical Requirements:
- Ability to lift 50+ lbs and work on ladders, lifts, and elevated structures
- Comfortable working in various environments including server rooms, equipment closets, rooftops, and construction sites
- Ability to stand, kneel, and work in confined spaces for extended periods
- Capable of working in varying weather and temperature conditions
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