Our Client is seeking a HubSpot Administrator/CRM Specialist.
Responsibilities:
HubSpot Administration & Support:
- Administer and maintain the HubSpot CRM platform
- Configure and optimize workflows, automation, pipelines, and business processes
- Manage user administration, permissions, roles, and access requests
- Modify and maintain ticket routing, ownership assignments, and support workflows
- Troubleshoot and resolve issues that prevent deals from progressing through the sales cycle
- Support sales teams by assisting with deals that become “stuck” and require administrative intervention to move through the pipeline and Closed Won process
- Maintain and update U.S. quote terms and conditions within HubSpot
- Create, manage, and resolve CRM-related support tickets and enhancement requests
- Assist users with HubSpot Sequences, automated outreach campaigns, and email cadences
Reporting & Analytics:
- Create, maintain, and enhance CRM reports and dashboards
- Develop sales, operational, and executive reporting
- Configure and optimize sales and marketing analytics
- Identify reporting gaps and develop solutions to improve visibility and business insights
- Support ad hoc reporting requests and dashboard enhancements
Marketing Support (Nice to Have)
- Assist with marketing email setup and design within HubSpot
- Create and modify email templates as needed
- Support campaign tracking and performance reporting
- Configure analytics and attribution reporting for both sales and marketing teams
- Partner with stakeholders to improve campaign measurement and reporting effectiveness
Process Improvement:
- Identify opportunities to improve CRM processes, workflows, and user experience
- Collaborate with operations and business teams on data movement, integrations, and reporting requirements
- Document system configurations, processes, and best practices
Requirements
- 3+ years of hands-on HubSpot Administration experience
- Strong knowledge of HubSpot CRM configuration, workflows, automation, and pipeline management
- Experience supporting sales and business users in a production HubSpot environment
- Experience managing ticket queues, user requests, and system enhancements
- Strong dashboard, reporting, and analytics capabilities
- Experience troubleshooting CRM workflow and pipeline issues
- Excellent communication and stakeholder management skills
- Ability to work independently in a fast-paced environment
Preferred Qualifications:
- HubSpot Administration and/or HubSpot Marketing certifications
- Experience supporting both Sales Operations and Marketing Operations initiatives
- Experience with HubSpot Sequences and email automation
- Experience creating or modifying marketing email templates
- Familiarity with quote management processes and CRM administration best practices
- Experience supporting conference, event, or high-volume business operations
- Experience with CRM data management, integrations, and reporting strategy
Ideal Candidate Profile: The successful candidate will be:
- A highly capable, hands-on HubSpot Administrator
- Comfortable balancing support tickets, user requests, and enhancement projects
- Experienced in resolving deal flow and pipeline management challenges
- Strong in reporting, dashboards, and analytics
- Familiar with both sales and marketing operations within HubSpot
- Able to support users with workflows, sequences, reporting, and ticket management
- Responsive, proactive, and customer-focused
- Able to ramp up quickly and provide immediate value in a short-term engagement
- Available to work onsite in Austin for the duration of the contract
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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