We are looking for a Principal Production Engineer to join our team.

What you’ll do (Role Expectations)

• Design and implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments
• Drive an “automation-first” culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
• Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
• Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses
• Partner with Engineering and partner teams to conduct operability reviews

Who You Are (Success Profile)

• You act like an owner with a bias for action and integrity.
• You are a pragmatic builder obsessed with creating, iterating, and shipping.
• You champion simplicity by distilling complex problems into clear, actionable plans.
• You are data-driven, valuing evidence over assumptions.
• You think at scale, building solutions and processes built to last a high-growth global organization.

What We’re Looking for (Minimum Qualifications)

• 10+ years of experience managing reliability, scalability, and availability for large-scale production services
• Deep expertise in programming (e.g., Python, Go, or C/C++)
• Strong background in networking protocols, Linux/RHEL systems, and distributed architecture
• Experience in high-stakes incident management and participation in a 24/7 on-call rotation
• Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews

• Are you interested in this position?

   

  Apply by clicking on the “Apply Now” button below!

   

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