Roles & Responsibilities
- Coordinate inbound and outbound shipments (local and international)
- Schedule transportation with freight forwarders, couriers, and carriers
- Track shipments and provide real-time updates to stakeholders
- Prepare and process shipping documents (invoices, packing lists, bills of lading, customs paperwork)
- Communicate with suppliers, warehouses, and customers to ensure smooth delivery flow
- Negotiate with suppliers and freight forwarders to secure competitive rates and reliable services
- Monitor inventory levels and assist with stock control
- Resolve logistics issues such as delays, damaged goods, or missing shipments
- Ensure compliance with customs regulations and company policies
- Maintain accurate records in logistics or ERP systems (e.g., SAP, Oracle, Excel)
- Support cost control by optimizing shipping methods and routes
- Coordinate with customers to ensure timely submission and accuracy of required documents for customs clearance
- Ensure proper documentation is prepared and sent for customs clearance without delays
- Well organized and able to manage multiple priorities efficiently
- Capable of handling assigned tasks promptly and completing them as required from time to time
Desired Candidate Profile
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field (preferred)
- 3-5 years of experience in logistics or supply chain
- Strong organizational and time management skills
- Good communication, negotiation, and coordination abilities
- Proficiency in Microsoft Excel and logistics software (ERP/TMS systems)
- Understanding of shipping and customs procedures
- Ability to work under pressure and handle multiple tasks
- with UAE driver license is an advantage
Preferred Skills (Optional)
- Experience in UAE import/export procedures
- Knowledge of INCOTERMS
- Familiarity with freight forwarding processes
- Basic analytical and reporting skills
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