Our Client Currently looking for ServiceDesk Engineer L1

Desired Candidate Profile

Experience working with Jira; Strong soft skills (ownership and facilitation of ticket handling and resolution processes, proactivity, high level of autonomy); Experience with monitoring and logging tools (Datadog, Grafana, Kibana); Knowledge and practical use of administrative automation tools; English at a level sufficient for written communication and reading technical documentation (B2); Understanding of software development principles; Experience writing simple SQL queries.

Nice to have: Experience with Google Cloud; Experience with Google Apps Script; Scripting skills (Bash, Python, Go); Understanding of ITIL processes; Basic knowledge of FinTech Jira administration experience. Experience at a startup.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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