Our Client is seeking a detail-oriented Business Systems Analyst to support project intake, coordination, and execution within a high-volume technical environment. This role focuses less on traditional requirements gathering and more on workflow management, communication, and operational support.
Key Responsibilities:
- Manage and track incoming work requests through a ticketing system
- Act as a central point of coordination across engineering and technical teams
- Follow up on tasks, drive accountability, and ensure work progresses through the pipeline
- Organize and prioritize incoming requests and support queue management
- Facilitate communication between teams to ensure clarity and alignment
- Assist with data handling and ensure information is routed to appropriate stakeholders
Requirements
- Experience in a technical or enterprise environment preferred
- Exposure to infrastructure, networking, data center, or security domains is a plus
- Strong organizational and follow-up skills
- Excellent communication and coordination abilities
- Ability to manage multiple workstreams in a fast-paced environment
- Comfortable working in a ticket-driven workflow
Additional Notes:
- This is not a traditional requirements-focused analyst role
- Ideal candidates are proactive, detail-oriented, and adaptable
- Open to candidates with moderate experience, but not entry-level
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