As the Head of Revenue Assurance, you will be the primary guardian of the company’s financial integrity. You are responsible for overseeing the end-to-end revenue lifecycle, identifying systemic vulnerabilities, and implementing robust controls to eliminate leakage and maximize profitability.

Key Responsibilities

1. Leakage Prevention and Control

• Risk Identification: Proactively pinpoint areas of revenue leakage and financial loss across all platforms, including provisioning, service usage, billing, rating, and collections.
• Control Implementation: Architect and monitor a suite of preventative and detective controls, reconciliation checks, and assurance routines.
• Incident Management: Lead investigations into confirmed leakage incidents, quantify financial impacts, and execute permanent remediation strategies.

2. System and Data Reconciliation

• End-to-End Audits: Design detailed reconciliations across disparate systems (CRM, Order Management, Mediation, Billing, and GL) to ensure every billable event is captured.
• Data Integrity: Audit core financial systems to guarantee the accuracy of rating configurations, tariff setups, and discount applications.
• Usage & Rating Assurance: Verify that service usage is rated and billed precisely in accordance with contracts and rate cards.

3. Reporting and Analysis

• Leakage Reporting: Maintain high-level dashboards detailing identified/resolved leakage, recovered value, and Key Risk Indicators (KRIs).
• Performance Metrics: Analyze  metrics, including leakage percentages, control effectiveness, and settlement accuracy.
• Management Insights: Deliver strategic risk assessments and remediation roadmaps to senior leadership and executive teams.

4. Process Improvement and Compliance

• Process Review: Partner with Product, IT, and Finance to embed  controls into new product launches and system migrations.
• Policy Compliance: Ensure strict adherence to internal  policies, external regulatory mandates, and revenue recognition accounting standards.
• Tool Optimization: Manage and refine Revenue Assurance tools to detect emerging fraud patterns and leakage vectors.

Required Qualifications & Skills

Education & Experience

• Credentials: Chartered Accountant (CA) or MBA in Finance, Accounting, Information Systems, or a related quantitative field.
• Tenure: 10+ years of experience in Revenue Assurance or Financial Control, ideally within high-volume environments (Telecom, SaaS, or FinTech).
• Expertise: Proven track record managing complex, integrated Business/Operational Support Systems (BSS/OSS).

Technical Proficiencies

• Data Analysis: Advanced SQL for large-scale database querying; proficiency in Python and BI tools like Power BI.
• System Architecture: Deep understanding of the end-to-end revenue lifecycle and General Ledger (GL) integration.
• Audit Frameworks: Comprehensive knowledge of control frameworks and financial system audit methodologies.

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