Key Responsibilities
- Manage and grow relationships with Range’s institutional clients across crypto, fintech, and payments.
- Support onboarding and ongoing engagement to ensure strong product adoption and customer success.
- Identify opportunities for account expansion, including upsells and cross-product adoption.
- Act as the first point of contact for client questions, helping troubleshoot issues and coordinate with product or engineering teams to resolve them quickly.
- Help clients debug product usage, interpret data outputs, and ensure they can successfully integrate and operate Range’s tools.
- Gather structured client feedback and relay insights to product and leadership teams.
- Monitor account health and proactively engage clients to maintain strong relationships.
- Coordinate with product, engineering, and sales teams to address client needs and deliver solutions.
- Represent Range professionally in client conversations and industry settings.
What You Bring
- 3+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3.
- Familiarity with stablecoins or crypto-native financial infrastructure.
- Comfort working with APIs, data outputs, or technical teams to troubleshoot client issues.
- Strong communication and relationship-building skills.
- Ability to translate technical products into clear conversations with clients.
- Highly organized and comfortable working in a fast-paced startup environment.
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Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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